215-410-6403 / 917-326-9719 | Mon-Sat: 8AM-6PM

Privacy Policy

How we collect, use, and protect your personal information

Last updated: May 7, 2026

Overview

Xcraft Kitchen & Bath ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information when you visit xcraftcabinetry.com or work with us on a project.

By using our website or submitting information to us, you acknowledge this Privacy Policy.

Information We Collect

We collect information you choose to provide when you request a quote, contact us, schedule a consultation, or communicate with our team. This may include:

  • Your name, email address, phone number, and mailing address
  • Project location, room measurements, photos, design preferences, and project details
  • Appointment details, messages, and other information you send to us
  • Payment-related information when needed to complete an order, processed through secure third-party providers

We may also collect basic website usage information automatically, such as your IP address, browser type, device type, pages visited, referral source, and general site activity.

How We Use Information

We use the information we collect to:

  • Respond to questions, quote requests, and appointment requests
  • Plan, design, deliver, and support cabinetry, countertop, closet, bath, and storage projects
  • Communicate with you about your project, order, delivery, or service needs
  • Improve our website, products, customer service, and business operations
  • Send updates or promotional messages when allowed by law and your communication preferences
  • Protect our business, prevent fraud, and comply with legal obligations

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the site work properly, understand how visitors use the site, and improve the browsing experience. You can control or disable cookies through your browser settings, though some parts of the website may not work as intended if cookies are disabled.

How We Share Information

We do not sell your personal information. We may share information only when needed to run our business and serve you, including with:

  • Service providers that help with website hosting, communication, scheduling, payment processing, delivery, installation, or customer support
  • Manufacturers, suppliers, contractors, or delivery partners involved in your project
  • Legal authorities or other parties when required by law, to protect our rights, or to prevent misuse of our services

Third-Party Services and Links

Our website may include links, embedded content, fonts, icons, maps, videos, social media pages, or other services provided by third parties. These third parties may collect information according to their own privacy policies. We encourage you to review their policies when using those services.

Data Retention

We keep personal information only as long as reasonably needed for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, complying with legal requirements, and supporting completed projects.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email, or internet transmission is completely secure, so we cannot guarantee absolute security.

Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal and business record requirements. You may also opt out of promotional emails or text messages by following the instructions in the message or contacting us directly.

Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Material changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

  • Xcraft Kitchen & Bath
  • 800 S White Horse Pike, Somerdale, NJ 08083
  • Phone: 215-410-6403 / 917-326-9719
  • Email: XcraftCabinetry@gmail.com

Governing Law

This Privacy Policy is governed by the laws of the State of New Jersey, United States, except where another applicable law requires otherwise.